E-mail Management

Exponentially faster, higher inbox deliverability. Sender ID, DomainKeys, etc. to nearly guarantee delivery. Respect major email service providers 'send to' rules to further ensure deliverability.

Predefined workflows to manage incoming email and webform enquiries.
Contains triggers to automate email routing and monitoring.
Point-n-click Dynamic Content Message Assembly.
Intelligent parsing of the content of all queries.
Ability to send auto-responses and recommend responses to agents.
Authentication standards with Sender ID, Domain Keys, DKIM and more.
Event/Trigger Based Emails.
Tracking of all customer queries.
Comprehensive analytics and real-time alarms for operational performance management.
To authenticate the customer before allowing the viewing of confidential information.
Full-featured, easy to use, scalable outbound email solution.